Luxury
One client. One reference. Six months of lead time.
At this value density, a single lost demand signal is a material loss. Orkestra captures the exact reference asked for and reasons about the closest true alternate, collection, case size, material, complication, price band.
Orkestra in luxury
At this price point, one captured request pays for the quarter.
- 01 · Capture
Pulse in the boutique
- 02 · Unify
StoreDNA per boutique
- 03 · Act
Cockpit substitutes
From the floor
What luxury demand actually looks like.
Live from the floor: what was asked for, what was on hand, and the move Orkestra recommends.
Cockpit · queued demand
Boutique 02 · Geneva
Ref. 5711 · 41mm · steel
- C-4471waiting 214 daysCHF 90-120k
- C-2210waiting 168 daysCHF 60-90k
- C-9083waiting 91 daysCHF 90-120k
Closest true alternate
94% attribute match
Ref. 5712 · 40mm · steel
1 unit, Boutique 07
Orkestra recommends
Offer 5712 to C-4471, hold the 5711 allocation for Geneva
3 clients queued
Recoverable
CHF 96k
The invisible gap
The waitlist is a spreadsheet nobody can allocate against.
Client requests live in advisor notebooks, CRM free text and messaging threads. Nothing aggregates them, so scarce allocation is decided on relationships and instinct rather than on where genuine demand is queued. When the reference finally lands, it often lands in the wrong boutique.
How Orkestra runs it
Capture, unify, act, in this category's own language.
Step 01
Pulse in the boutique
The exact request is captured against the client and the reference, not into free text.
Step 02
StoreDNA per boutique
Queued demand aggregated by boutique, attribute and price band into one demand truth.
Step 03
Cockpit substitutes
Surfaces the closest true alternate in the network, matched on real product attributes.
What changes
The measurable difference.
Allocation on evidence
Scarce pieces routed to the boutique with genuine queued demand.
Substitution that fits
Alternates matched on attributes clients actually care about, not on category codes.
A waitlist you can act on
Requests become structured demand instead of notes in a notebook.
Client-level continuity
Advisors know what was asked for and what was offered, across visits and boutiques.
At this price point, one captured request pays for the quarter.
See Orkestra on your own luxury stores.
Your first agent runs within 48 hours of kickoff, no re-platforming.